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The council carried out its third Residents Survey in the autumn of 2006. The following pages give an abbreviated version of the headline results of the survey. These pages do not include, however, some of the graphs which are useful in illustrating the responses of the the public. To view these graphs and the full text associated with them, click on the full report on the box to the right of this text.
(1) Introduction
(2) Importance and quality of council services
(3) Contact with the council – methods and reasons
(4) Contact with the council – satisfaction levels
(5) Contact with the council – handling complaints
(6) Tackling community issues
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