Aim

To verify conformance with the Standard, this Authority's own documented policies and procedures, relevant legislation and Codes of Practice.

Review

This document will be reviewed in the event of any relevant significant changes as necessary and also on an annual basis from the date of implementation.

Corrective Actions

If the procedure is not being adhered to corrective action will be taken which may include revision of this document or staff training, as appropriate.

Procedure

Monthly monitoring will be carried out by either the Food Hygiene Regulation Manager, the Food Standards Regulation Manager and/or Food Safety Senior Environmental Health Officers in accordance with the Service's ISO 9001:2000 Procedure – QAP8. In this regard the effectiveness of the Service Delivery is reviewed in respect of 10% of all service requests and 10% of all inspections and recorded in the Service's Computer Database. In addition the Food Hygiene Regulation Manager, the Food Standards Regulation Manager or Senior Environmental Health Officers will ensure that: -

·        Shadow inspections are undertaken on a twice yearly basis;

·        Environmental Health Officers returning to Food Safety enforcement after an absence of more than three years are monitored by a Senior Environmental Health Officer for three months;

·        All outgoing letters, memos and reports are reviewed and initialled by a manager;

·        Programmed inspection visits are issued by Senior Officers to individual EHO's.

·        Computerised checks are carried out, on at least a monthly basis, to ensure programmed inspections have been completed in accordance with the inspection programme;

·        Team briefings are held on a fortnightly basis.

·        Performance Indicator figures are reviewed on a monthly basis at the Business Regulation Manager's meeting and the Protective Services Manager's meeting.

·        The Food Safety Service Plan is reviewed on a quarterly basis by Business Regulation Service Managers.

Previous Date of Review: 1st April 2007

Date of Review: 7th August 2008.