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This booklet explains our service commitments to you, our customers and contains useful contact details and information concerning our services. It also outlines the standards you can expect to receive from the Housing Service when contacting or visiting any of our staff or offices.
If you wish to discuss the contents of this booklet please contact us using the details on the right hand side of this screen.
Contents
Equal Opportunities Policy statement
Introduction
Customer Care - our commitment to you
Customer Care Service Standards
How you can complain/comment on our services
Who/Where to contact
Useful addresses and telephone numbers
Contact Details
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