Housing Services - Customer Care Service Charter - Contents

This booklet explains our service commitments to you, our customers and contains useful contact details and information concerning our services.  It also outlines the standards you can expect to receive from the Housing Service when contacting or visiting any of our staff or offices.

 

If you wish to discuss the contents of this booklet please contact us using the details on the right hand side of this screen.

 

Contents

 

Equal Opportunities Policy statement

 

Introduction

 

Customer Care - our commitment to you

 

Customer Care Service Standards

 

How you can complain/comment on our services

 

Who/Where to contact

 

Useful addresses and telephone numbers

 

Contact Details

 

 

Forward to next section