Flooding or drainage request

You can report a flooding problem or make a drainage request for the council area.  This covers a 1500km road network, including 400 bridges, 55,000 street lighting units, 4400 illuminated bollards, 110 sets of traffic signals and extensive footway and footpath networks.

You can either:

Outwith normal working hours, the telephone service is provided by an answering machine where callers can leave the details of the report and their details, again allow a follow up on the service.  You can, of course, report online 24 hours of the day.

The online forms and telephone number are available 24 hours a day, but are not emergency services.  Should you have a genuine emergency, then you should contact your local Police office where a decision on the seriousness of the enquiry will result in appropriate action being taken.

For reporting faults for areas surrounding North Lanarkshire, you can use the following telephone services:-

RALF - Freephone 0800 37 36 35 
- covering Glasgow City Council and South Lanarkshire Council areas.

CLARENCE - Freephone 0800 23 23 23
- covering
East Dunbartonshire Council, Falkirk Council, West Lothian Council, Stirling Council areas.