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Cash Collection & Municipal Bank - Services for Customers with Special Needs

The Cash Collection/Municipal Bank section can offer the following help for non-English speaking customers and customers with speech, hearing or sight difficulties.

  • Braille literature
  • Large-print documents
  • Portable loop system
  • Access to private interview room
  • Royal National Institute for Deaf People awareness trained staff
  • Foreign-language phone line

Further Information

For more information use the 'Contact Us' box at the right hand side of the screen.  Our local Cash Collection staff will be happy to assist you.

The Council worked with the Plain English Campaign in preparing this information.

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