Request a Special Uplift

In general, we will lift any non-hazardous, domestic waste that you may wish removed. You are advised to read through the contents of this page prior to requesting your uplift.

The main criteria for the uplift is that you provide us with exact details in terms of your name, address and telephone number or contact details, the type and volume/number of items to be uplifted and the location where the items are to be found. Operatives will only remove the items you specify. The location for collection should be the point, within your property boundary, nearest the access from the collection vehicle.

It must be understood that the service being offered is an uplift service and not a "tidy up" service. The onus is on you, the owner of the items, to present them in a reasonably tidy manner and in a readily accessible spot for uplift.

Materials that can be uplifted are identified as:

• Bricks (small amounts). Please bag or box the bricks for easy uplift.
• Carpets Please make sure carpet nails are removed. Carpets and underlay should be cut and tied into manageable rolls.
• Fencing Item should be cut into manageable lengths or sizes.
• Real Xmas Tree Can be uplifted for recycling. Please note all decorations should be removed and that trees will be collected by a dedicated collection vehicle.
• Skirting Please ensure that nails are either removed or hammered flat. Small pieces should be bagged or boxed while larger lengths should be tied into manageable bundles. All lengths should not exceed 2 mtrs.
• Slabs Slabs must be capable of being easily lifted. Larger quantities may be uplifted in multiple visits.
• Trees/Branches Trees or branches must be laid out and tied in manageable bundles.NB If you have been issued with a "brown" bin for garden waste  trees and branches will only be collected using the "brown" bin if they are capable of being contained within the bin, no large trunks.
• Washing Machine Concrete inner must be removed. Electrical flex must be removed or taped to appliance. If removed place inside machine or normal domestic bin.
• Fridge/Freezer These will be uplifted by a separate dedicated collection vehicle in order to comply with disposal legislation..
• Wood Please remove or make safe, nails and tie items where possible.
• Electrical Appliances Flex has to be removed or taped to appliance. If removed place inside appliance or normal domestic bin.

All of the items listed below WILL NOT be uplifted using this service:

• Asbestos You can contact a Licensed Removal Contractor or Cleansing Services can offer advice – Use the "Contact Us" box at the top right hand side of your screen. North Lanarkshire Council will pay for 50% of the DISPOSAL COST (excluding removal cost) if arranged through the council's approved contractor.
• Builder's rubble, bricks etc - Large amounts of builders rubble etc, will not be removed. You are advised to arrange the hire of a private skip or make other suitable arrangements.
• Car Tyres You can take these to your local retailer or Scrap Merchant.
• Car Batteries These can be disposed of at the appropriate collection point of one of our civil amenity sites.
• Gas Bottles
• Hazardous/Special waste We are unable to lift chemical, liquid and other waste considered hazardous. If you have items in this category please consult a specialised contractor.

For the above items (except for asbestos and car tyres), your disposal options include taking these to your local Waste Disposal and Recycling Centre.

Items should be left at the nearest point of collection on your property for the cleansing vehicle to access. We do not uplift items from inside a garage or other building. Items have to be placed outside for insurance reasons.

Towers/flats - all items for uplift will have to be at ground level unless the tenant is housebound, lives alone and has no-one to help them. This extended service is only available in these special circumstances.

If you require a special uplift you can:

• telephone to 01698 403110 or
• complete our online special uplift request form or by
• visting one of our First Stop Shops or any Cleansing Depot.

See our scheduling and appointments page for information on when you can expect your special uplift to be done.