Countryside and Landscape Service Standards

  1. We will make sure that, wherever practical, our facilities, sites and services are accessible to all.

  2. Our frontline staff will be easily identified, wearing distinctive uniforms.

  3. We will provide clear and accurate information on our services, available in a variety of formats at a range of locations.

  4. We will ensure that our staff members are friendly, competent and knowledgeable in the range of services they provide.

  5. We will provide enjoyable opportunities for learning and recreation within our facilities.

  6. We will set an example by working in ways to encourage biodiversity.

  7. We will work to conserve and enhance our environment.

  8. We will manage our resources in a sustainable manner.