Community Arts Service Evaluation - 4.3 Staffing

Respondents were asked how they rated certain aspects of the facility they used, which were in relation to staff.

Staff are polite and courteous

Rating

Responses

%

Excellent

12

66.7

Above Average

4

22.2

Average

1

5.6

Below Average

0

0

Poor

0

0

1 (5.6%) respondent failed to indicate a response to this question.

Staff are adequately trained in their relevant art form

Rating

Responses

%

Excellent

11

61.1

Above Average

4

22.2

Average

1

5.6

Below Average

0

0

Poor

0

0

2 (11.1%) respondents failed to give an answer.

Staff respond to requests quickly

Rating

Responses

%

Excellent

10

55.6

Above Average

4

22.2

Average

3

16.7

Below Average

0

0

Poor

0

0

1 (5.6%) respondent did not give an answer.

Staff are helpful

Rating

Responses

%

Excellent

11

61.1

Above Average

4

22.2

Average

2

11.1

Below Average

0

0

Poor

0

0

1 (5.6%) respondent did not answer.

Staff are identifiable

Rating

Responses

%

Excellent

10

55.6

Above Average

4

22.2

Average

3

16.7

Below Average

0

0

Poor

0

0

1 (5.6%) respondent did not answer.

Respondents were also invited to give any other additional comments they may have regarding the above aspects.

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