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Contents
Background
Over the last year the Education resource service (ERS), has been implementing a variety of developments based on comments made through the annual user satisfaction survey, and in collection evaluation forms and suggestions made in the Charter Mark feedback report. Through this ongoing development the ERS continues to improve its efficiency and accountability. In addition, the ERS has supported the delivery of corporate priorities and the department's local improvement objectives while responding to feedback from users and stakeholders. The ERS takes the following as its mission statement and aims:
"We are actively committed to the provision of a quality service which supports and enriches education".
We seek to:
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ensure equity of access to a diverse range of resources, learning activities, information and ideas
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promote and participate in systematic development of skills for life-long learning
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harness technology to facilitate effective research and investigation
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foster genuine partnership to maximise the sharing of information and expertise
You can access a publication version of this page using the download or request by post box at the right hand side of your screen.
If you have any comments you would like to pass on to us, about this Standards and quality report, or about any aspect of the ERS service, please use the contact us box at the right hand side of the page.
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