School Meals - How We Measure Up?

• 1^st place – Chicken Curry
• 2^nd place – Ham and Cheese Panini

Customer satisfaction level in schools form April to September was 98%.

The uptake pf schoole meal had increased from 37% in 1999 to 40% in 2007 in Primary Schools and from 33% in 1999 to 47% in 2007 for Secondary Schools.

Below is an example of the information we put on our noticeboards on how we are performing in achieving our service standards pledge, value for money and uptake of healthy meals in schools.

Complaints and Comments We regularly take comments from pupils and teachers on how good the school dinner service is. The table on the right shows us that nearly all (98%) said they though we provided good or very good value for money.

Comment % Very Good 63 Good 35 Fair 2 Unsatisfactory 0

Health Awareness Days

There are healthy eating days going on in schools around North Lanarkshire to get more kids to eat healthily.

Watch out for all the healthy choides on your school menu!. If you have any ideas on helathy food you would like in your school then tell the Catering Manager.

Uptake of Health Choices  - Table

Health Choice Item	Uptake 05/06	Uptake 06/07
Brown Bread Sandwich/Roll	590,345	590,923
Water	819,752	678,093
Fruit Juice	433,659	489,866
Salad Pots	169,774	156,614

Mystery Visits to School Dining Halls

This information is given to us by your Pupli Council to help us make sure we are keeping our promise to you from our Service Standard Pledge.

A Mystery Visit is when we ask a pupil to tell us about school dinner service.  We ask things like "is the menu on display?" and "is there a healthy food choice available?"

School Catering Charges

Authority	Primary School Charges	High School Charges
Angus North Ayrshire Stirling Aberdeenshire East Ayrshire Highland North Lanarkshire Argyll East Dumbarton Renfrewshire East Renfrewshire Falkirk Fife West Lothian Midlothian Glasgow	£1.55 £1.70 £1.70 £1.55 £1.52 £1.50 £1.55 £1.55 £1.50 £1.50/£1.55 £1.35/£1.50 £1.10 £1.45 £1.45 £1.45 £1.15	£1.65 £1.70 £1.70 £1.80 £1.52 £1.65 £1.60 £1.55 £1.50 £1.60 £1.60 £1.10/£1.35 £1.45 £1.55 £1.65 £1.15