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When to apply for free transport
If your child is starting primary school you should apply when you enrol him or her for school. If your child is going into secondary school you should apply in February of his or her last year at primary school.
You can apply at a later time but there could be a delay while arrangements are being made.
Should you move house at any time during the year a fresh application for transport can be made.
What happens after you apply
You will be informed by letter about the outcome of your application. Staff will be happy to discuss this or any other matter connected with your child's application with you. If your application relates to a child already attending school and it is successful we will aim to notify you of the arrangements before the end of June, although there can sometimes be a delay into the summer holiday period.
Do I have the right to appeal?
If you wish to appeal against any decision made regarding your application for school transport, you may do so by writing to the education department at the address shown on the back of this form, indicating the grounds on which you wish to make your appeal.
Parents and guardians
It is essential that you encourage your child to behave properly and safely when boarding, travelling on the transport and alighting from it. As parents you are responsible for ensuring that your child arrives at the pick-up point on time.
Good behaviour
Misbehaviour could result in your child losing the right to free transport.
The responsibility of ensuring safe and acceptable behaviour remains yours while your child is travelling in the vehicle provided.
In the case of misbehaviour, the driver may retain your children's ticket/pass for the identification of pupils involved. The incident will then be reported to the driver's supervisor. Details will be sent to the head teacher and parents will be invited to an interview with the head teacher for assurance on their children's good conduct prior to the return of the free travel pass. During this period parents/guardians will be responsible for making their own arrangements for the attendance of their child at school.
If you need to know more or wish to complain
If you have any enquiries about the eligibility of your child for transport please contact the education department, using the "Contact Us" box at the top right hand side of the screen.
Parents who have any concern or complaint about the provision of school transport should raise them with the school. The details will then be recorded and submitted to SPT. Parents may also complain direct to SPT in writing to reinforce their concerns. SPT will respond direct to parents and advise the school on the outcome of their investigations.
SPT is responsible for placing primary and secondary school contracts and for their day-to-day operation. SPT actively monitors the performance of school transport contracts through the deployment of a team of specialist inspectors. To assist its monitoring, SPT welcomes the raising of any issues of concern by schools or by parents. Click on the link to the SPT website for contact information.
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